1. Introduction

Balxobiz Energy (Pty) Ltd ("we," "us," or "our") is committed to protecting your privacy and ensuring that your personal information is collected and used appropriately, lawfully, and transparently. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Protection of Personal Information Act, 2013 ("POPIA") of South Africa.

2. Information We Collect

We may collect and process the following personal information:

• Personal Identification Information: Name, surname, and identity number.
• Contact Information: Email address, phone number, and physical address.
• Company Information: Company name, position, and company address.
• Financial Information: Bank account details and payment information.
• Technical Information: IP address, browser type, and browsing behavior on our website.

3. How We Collect Information

We collect personal information directly from you when you:

• Contact us via email or phone.
• Fill out forms on our website.
• Engage with us at events or meetings.
• Subscribe to our newsletters or marketing materials.

We may also collect information indirectly from third parties or publicly available sources where applicable.

4. Use of Personal Information

We use your personal information for the following purposes:

• Service Delivery: To provide our products and services to you.
• Communication: To respond to your inquiries and provide information.
• Marketing: To inform you about our services, events, and promotions.
• Compliance: To comply with legal and regulatory requirements.
• Improvement: To enhance our services and website functionality.

5. Sharing of Personal Information

We may share your personal information with:

• Service Providers: Third-party vendors who assist in our operations.
• Affiliates: Companies within our corporate group.
• Legal Authorities: When required by law or to protect our rights.

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or destruction.

7. Your Rights

Under POPIA, you have the right to:

• Access your personal information.
• Request correction or deletion of your data.
• Object to the processing of your information.
• Withdraw consent where applicable.